Airport information system is designed to improve efficiency, customer service and on-time performance in aviation industry. It gathers real time data and presents it in various formats such as graphs, tables and diagrams. The airport information system provides the real time status of required aviation equipment and passenger flows in a dashboard format. This, in turn, allows management personnel to analyze data and carry out current historical performance comparisons. The airport information management system is flexible and can be easily integrated to monitor various passenger sensitive equipments such as escalators, conveyors, lifts, baggage count, flow rate and availability of check in desk. The airport information system helps to increase asset efficiency by monitoring the equipment status, and providing automatic alerts i.e. SMS, on-screen alerts and emails if problems arise
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Airport information system market is segmented on the basis of function, application, cost, airport size, software and geography. On the basis of function, the airport information system market is segmented into airport operation control center (AOCC) and departure control systems (DCS). Based on the airport size, the airport information system market is categorized into class A, class B, class C, and class D. On the basis of application, the airport information system market is segmented into airside and terminal side. Based on software, the airport information system market is categorized into passenger system software and non-passenger system software. Based on cost, the airport information system market is segmented into integrated cost in airport information system, operational cost in airport information system and procurement cost in airport information system. Furthermore, on the basis of geography, the airport information system market is segmented into five major regions including North America, Asia Pacific, Europe, Middle East and Africa and Latin America.
Growing requirement for proper management in airport owing to increasing passenger traffic is one of the key factors driving the growth of airport information system market, globally. Major airports, particularly in Europe have upgraded the airport information systems by integrating kiosks to assist bag-tag printing. Frankfurt Airport in Germany, had initiated the adoption of real time management systems and advance passenger management systems. Growing importance of self-service airports is expected to boost the demand for airport information systems. Implementation of RFID in airport has proven to be the time saving option for passengers as well as airport personnel, thereby contributing to the enhanced customer satisfaction and staff productivity. High cost is required for implementing airport information systems and is not feasible for airports in developing countries. This is one of the factors inhibiting the market growth. Airports
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Increased demand for enhanced airport information systems has stimulated the industry participants to develop innovative products and focus on mergers and acquisitions to gain competitive advantage. Some of the key players in the airport information system market include SITA (Société Internationale de Télécommunications Aéronautiques) (Geneva), Ultra Electronic Holdings (UK), Rockwell Collins Inc.(U.S.),Amadeus IT Group SA (Spain), Siemens AG (Germany), Inform GmbH (Germany), International Business Machines Corporation (U.S.), Resa Airport Data Systems (France), Northrop Grumman Corporation (U.S.), and Ikusi S.A (Spain), among others.