| West Virginia Community Bank Selects Edcomm Banker’S Academy To Deliver Bank Training Programs (2008-11-12 08:05:17) |
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A Community Bank located in West Virginia has selected 7 bank training programs from Edcomm Banker’s Academy.
Keyword : training program, multimedia production, classroom instruction, eLearning programs, communication consulting
Industry : Education
Release By : Linda Eagle
Email ID : linda.eagle@edcomm.com
New York, NY, November 12, 2008 -- A West Virginia Community Bank has selected Edcomm Banker’s Academy to deliver bank training courses – along with Edcomm Banker’s Academy’s own LMS, Learning Link®.
Focus on Compliance covers: BSA, AML, USA PATRIOT Act, OFAC, Gramm-Leach-Bliley Act, Privacy, Sarbanes-Oxley (SOX), Reg CC & Check 21, Reg D, Reg E, Reg Z, TILA, FCRA, HMDA, CRA and Bank Bribery.
Take Charge! Achieving Teller Excellence covers how to provide outstanding customer service, process and settle transactions while being mindful of compliance issues, and the products and services that Financial Institutions offer.
Achieving Consumer Lending Excellence teaches bank personnel how to increase sales, improve customer service, make smarter lending decisions, perform better application completion, and how to comply with lending policies.
Achieving Sales and Service Excellence covers sales and service skills needed to succeed, bank products and services, customer care, selling bank products and services and how to create great customer relationships.
Community Banking Excellence teaches bank personnel about the history of banking, their role in the bank and the banking industry, and how to sell and service products following bank policy and procedure.
Achieving Bankwide Security Excellence covers: Opening and Closing Procedures, Robbery Prevention and Procedures, Bomb Threats, Kidnappings, Fires, Medical Emergencies and Information Security.
Focus on HR Compliance covers Ethics and Code of Conduct, Conflicts of Interest, EEO, Harassment and Discrimination, Americans with Disabilities Act (ADA), FMLA, HIPAA, FLSA, COBRA, as well as other laws and regulations from OSHA, EEOC and OFCCP.
Testing, tracking, administration, reports and certification are easily accomplished through Learning Link®, Edcomm Banker’s Academy's Learning Management System. Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of real-time reports available for download and integration into any HR system.
For more information about programs like this, or to find out how Edcomm Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call 888-433-2666.
Edcomm Banker’s Academy is a 21-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. Edcomm Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
Edcomm Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
Press Release submission By PressReleasePoint(http://www.pressreleasepoint.com)
Contact :
Linda Eagle
The Edcomm Group Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001
888-433-2666
linda.eagle@edcomm.com
http://www.bankerscademy.com
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