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Healthcare Business Process Outsourcing market is projected to reach USD 280.15 Bn by 2020
Healthcare BPO Market Research Repor by Market Data Forecast

Healthcare Business Process Outsourcing market is projected to reach USD 280.15 Bn by 2020

According to the report “Healthcare BPO market by Provider service, by Payer service, by Pharmaceutical service and by Region – Global Industry Analysis, Size, Share, Growth, Trends, and Forecasts (2015–2020)”, published by Market Data Forecast, the global market is projected to reach USD 280.15 Billion by 2020, at a CAGR of 9.81% from 2015 to 2020.

For full report refer to

Although, healthcare represents only 5-10% of the total BPO deals in the market, which is the relatively low compared to other industries, such as banking, financial services and manufacturing, the potential for growth is high due to the growing demand for quality care. Technological improvements in medical care and the mounting demand for health services are driving a huge change in the healthcare industry. New business models and processes are now reflecting the trends that are shaping the healthcare value chain. For example, with digital technologies renovating processes from electronic records to telemedicine, many healthcare providers are offering services in innovative ways.

Free sample for the report is available at

Increasing number of people seeking insurance, pressure to cut healthcare delivery costs, consolidation of healthcare system, pharmaceutical companies facing patent cliffs, along with the mandatory implementation of ICD-10 codes are the major factors fuelling the North America Healthcare BPO market.

Global market for healthcare BPO is segmented on the basis provider, payer and pharmaceutical services

By Provider Service
•Medical Billing
•Medical Coding
•Medical Transcription
•Finance & Accounts

By Payer Service
•Claims Management
•Integrated Front-end Services and Back-office Operations
•Member Management
•Provider Management
•Billing and Accounts Management
•Analytics and Fraud Management
•HR Services

By Pharmaceutical Service
•Research and Development
•Non-clinical Services
-Sales and Marketing services
-Supply Chain Management
-Other Non-Clinical Applications

With the ever-growing demand for healthcare, the need for outsourcing the services is expected to provide niche opportunities for IT companies to poach upon. Some of the major players operating in the healthcare BPO market include Cognizant Technology Solutions Corporation (U.S.), Accenture PLC (U.S.), Genpact Limited, Tata Consultancy Services Ltd. (India), Infosys BPO Ltd. (India) and Xerox Corporation (U.S.).

About Market Data Forecast:
Market Data Forecast is a firm working in the areas of market research and business intelligence. We have rich experience in research across major industry segments like Healthcare, Agriculture, Food & Beverages etc. and we cater to the needs of both individual and corporate clients. Our research services contribute to key business areas like business process improvement, key decision making and developing appropriate corporate strategy. We are truly committed to our clients and other stakeholders for providing customized research services of the highest quality all the while being an organisation that’s trusted for its integrity, respected for its accountability, and admired for its excellence, by both clients and competitors alike.

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